When you place an order with World Geo Survey, we want to make sure that you have a seamless and enjoyable experience. That's why we offer the following information regarding shipping and tracking:
Confirmation Email: Once you have placed an order with us, you will receive a confirmation email that confirms the details of your order.
Tracking Information: Once your order has been shipped, we will send you an email with the tracking information for your package. This will allow you to track your package and see its progress as it makes its way to you.
Shipping Methods: We offer six different international shipping methods to choose from. These include:
FedEx Express: 3-5 days
DHL Express: 3-6 days
TNT Express: 5-8 days for parcels without batteries; 8-15 days for battery packages
CARGO: 7-25 days
Choosing a Shipping Method: During the checkout process, you will be able to choose your preferred shipping method. We ship to almost every country on earth, so no matter where you are located, we can get your order to you in a timely and efficient manner.
At World Geo Survey, we are committed to providing you with the best possible service, and we believe that our shipping and tracking options demonstrate this commitment.
We value our customers and want to ensure that you have the best experience when purchasing from us. That's why we offer the following guarantees and warranties:
1. 3 Day Product Guarantee: If your order arrives damaged, not working or you have received the wrong items, please contact us within 3 days of receiving your order. We will work with you to provide the best solution as soon as possible. Our basic procedure is to have you send us a video or photo of the problem. We will check if the product is damaged during shipping or by other causes, then we will issue a refund or replacement.
2. Product Warranty: Most of our products come with a 6-month warranty. If you encounter any quality issues within the warranty period, you will be covered.
3. Price Protection: If you find the same product elsewhere for a lower price, please contact us and we will see if we can beat the price. If you have already made a purchase and find that the price has dropped within 5 days, we will refund the difference.
4. 3 Day Return to Us: If for any reason you are unsatisfied with your order within 3 days of receiving it, you can return it to us. Please note that customized products and returned products that are damaged after delivery are not included.
We want you to feel confident when shopping with us and believe that these guarantees and warranties demonstrate our commitment to your satisfaction.
